Certum Legal Solutions is seeking a seasoned Head of Single Event Operations to build and run a standalone, fee-for-service PI operations unit. You will own the case lifecycle from intake to disbursement, lead multiple pods, and drive process improvements on a Salesforce-based platform with AI ownership shared with the COO/CTO.
The role requires hands-on PI operations leadership, strong tech fluency, and the gravitas to partner with C-level executives while scaling a high-volume operation across
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