MetLife’s Global Customer Service and Operations team seeks a Vice President of Long Term Disability to lead LTD strategy and operations, managing the LTD lifecycle from intake to return-to-work. The role emphasizes customer-centric outcomes, compliance, and financial performance in a hybrid model with 2–3 days on site in multiple hubs.
Ideal candidates bring 15+ years in disability operations leadership, large-scale program management, and a proven ability to scale complex organizations while
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This position is listed as full time and hybrid.