Penn State University is seeking a Senior Director, Mission Service Delivery to lead enterprise IT service delivery across the Mission portfolio. This strategic role guides Service Managers, partners with the SMO, and drives ITSM adoption to ensure reliable, secure, high‑quality services and measurable value for the university.
The position follows a hybrid work model with a weekly on-site presence at University Park, some remote flexibility, and collaboration with campus leaders.
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This position is listed as full time and able to be worked remotely.