State of Montana Department of Administration seeks a Deputy Chief Agency Experience Officer to lead agency experience, customer success, and IT service delivery across Montana state agencies. This executive role reports to the State CIO and drives digital transformation with a customer‑centric focus.
You will oversee Customer Success, agency‑embedded IT leaders, and the Helpdesk, shape end‑to‑end journeys, implement service design, SLAs, and data‑driven improvements while guiding change in a
#J-18808-LjbffrExecutive Lead, Agency Experience & Customer Success in helena at Unknown Company
This position is listed as full time and onsite.