Executive Escalation & Resolution Lead

Intuit's Office of the President (OOP) seeks a full-time Executive Resolution Manager to handle high-velocity executive escalations from intake to close. This is a phone-based, end-to-end case management role that partners with internal teams across Intuit's BUs to achieve timely, effective resolutions.

You will perform Root Cause Analysis, produce concise executive summaries, and drive systemic improvements with a customer-obsessed, ownership mindset while communicating clearly with senior