Executive Director

We are seeking an extraordinary individual for an equally extraordinary opportunity! Currently being built is the first of several truly affordable assisted living communities in the District. The Residences at Kenilworth Park will be unique. Centered on a transit-oriented design (TOD), it will emphasize its connection to the greater community as part of the overall redevelopment of the Kenilworth area. Adjacent to the beautiful Kenilworth Aquatic Gardens, it boasts amenities such as a gym, library, art room, spacious outdoor terraces, and private apartments for all. We are seeking an experienced senior housing individual who loves the excitement and fast pace of a start‑up. With several similar communities being planned in the DC area, we offer unparalleled opportunity for growth, and a strong salary and benefits package. This community is expected to open Q3‑2022, but we will be hiring for this position in January 2022, to afford ample time to network and plan for the opening.

The Executive Director is responsible for leading the day‑to‑day operations of the Community, including full P&L responsibility. The Executive Director plans, implements, and evaluates all aspects of operations, recruits and trains department heads, supervises employees to create and maintain a high‑functioning team environment, maintains high customer satisfaction, ensures a quality‑oriented workforce, complies with all local, state, and federal regulations, and focuses on creating a safe working and living environment.

Responsibilities

• Lead the development and implementation of all strategies for the community consistent with HallKeen Assisted Living Communities corporate objectives. Regularly communicate performance with Regional Vice President or Regional Director of Operations.
• Develop and implement successful strategies regarding labor, occupancy, mix, expenses, and quality of services, and review and redirect activity if necessary.
• Ensure adherence to the Resident’s Bill of Rights.
• Interview, hire, orient, train, supervise, discipline, and evaluate staff in compliance with EOEA regulations and HallKeen Assisted Living Communities policies.
• Assess resident needs in relation to staff needs to determine priorities for an ongoing evaluation program.
• Comply with all aspects of operations, including personnel practices, in accordance with HallKeen policies and federal, state, and local regulations.
• Assist in the development of operational budgets and capital requirements, including forecasting and approving all expenses.
• Act as liaison between field operations and corporate office, fostering strong relationships with corporate resources.
• Actively engage in local community activities, establishing networks and resources for resident and employee referrals.
• Perform regular review of building construction and preventive maintenance, making recommendations as needed.
• Work in various positions at the community and fill in as needed.
• Build a high‑performing team and maintain high morale.
• Meet financial management requirements for the community.
• Maintain a safe working and living environment in compliance with DOH, OSHA, and Federal regulations.
• Perform scheduled marketing activities, resulting in increased census.
• Ensure the move‑in and leasing process is complete, accurate, and complies with Fair Housing and DOH regulations and standards.
• May perform other duties as assigned.

Minimum Qualifications

• A Bachelor’s degree in Business Administration, Healthcare Administration, or a related subject is required.
• Five to seven years of related business experience in Skilled Nursing, assisted living, or retirement living facility/community management, with a successful history of building sales and meeting financial goals.
• Three to five years of experience in operations management with demonstrated success in meeting financial goals specific to retirement living, assisted living, long‑term care, or related fields such as hospitality.
• Demonstrated success in operating or maintaining a quality, customer‑service workforce.
• Experience in recruiting and training others.
• Understanding of facilities management.
• Solid performance‑management skills, including the ability to communicate performance expectations, document performance conversations, coach, and complete performance‑management expectations as guided by the company.
• Basic knowledge of computer systems, particularly Microsoft Excel and Word.
• Licensed as an administrator for assisted living in states requiring such a license.
• Valid driver’s license.

Physical Demands

• Physically able to move at least 20 lbs. without assistance.
• Physically able to bend, reach, and work in small areas.
• Physically able to push and pull equipment and furnishings.

Benefits

Full‑time position offers a competitive benefit program to include medical, dental, vision, Health FSA, Dependent Care FSA, short‑term disability, long‑term disability, life insurance, home and auto discount program, vendor discount program, 401(k) with matching contribution, accrued vacation, sick, personal time, and paid holiday benefit. Employee referral bonus and resident referral bonus.