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Executive Director, Technical Product Operations

morrisville, nc • Posted 4 days ago
Remote Full Time General

Executive Director, Technical Product Operations***Please Note: This is a fully remote role and will not require any onsite presence or relocation.***The Lenovo AI Technology Center (LATC) is Lenovo's global AI Center of Excellence, driving the company's transformation into an AI-first organization. LATC builds and operates core AI platforms and technologies that enable intelligent experiences across Lenovo's full product portfolio, spanning devices, edge, and cloud. Working in close partnership with Lenovo's business groups and product teams, LATC translates advanced AI innovation into scalable, production-ready capabilities that power real-world products and solutions.The Executive Director, Technical Product Operations is a senior leadership, matrix-managed role responsible for end-to-end product delivery and execution across LATC's AI platforms and cross–business group engagements. This role provides a unified view of execution, ensuring that complex, multi-team initiatives move from strategy and architectural intent to delivered, production-ready outcomes.Operating at the intersection of engineering, architecture, and product delivery, this leader establishes strong execution rigor, drives decisive action in ambiguous and matrix-managed environments, and enables senior leadership with clear visibility into progress, risks, and delivery commitments.

The role serves as a critical connector between platform development and business group adoption, ensuring alignment, accountability, and momentum at scale.Key ResponsibilitiesOwn end-to-end delivery of LATC AI platform initiatives, ensuring commitments are well-defined, aligned, and delivered on scheduleServe as the senior execution leader for complex, multi-team programs spanning platform development and business group engagementsEstablish clear delivery plans, milestones, and success criteria across interdependent teamsDrive timely decision-making to resolve risks, blockers, and execution gapsPlatform & Cross-Business Group AlignmentProvide execution leadership across engagements with IDG, SSG, PCSD, MBG, and ISGEnsure alignment between platform capabilities, architectural direction, and business group requirementsCoordinate cross-functional dependencies and drive resolution of escalations that affect delivery outcomesExecution Visibility & Leadership CommunicationEstablish and maintain a single, authoritative view of execution status across LATC initiativesDeliver clear, executive-ready reporting on progress, risks, trade-offs, and delivery outlookTranslate complex technical and operational information into concise narratives for senior stakeholdersOperational Excellence & Delivery RigorStrengthen product operations practices, including delivery cadence, execution reviews, and operational mechanismsImprove execution efficiency by identifying process gaps, reducing friction, and driving continuous improvementPartner with technical leaders to ensure architectural intent is consistently reflected in delivered systemsOrganizational Leadership & InfluenceAct as a senior leader within LATC, modeling strong executive presence and accountabilityPartner closely with the VP of AI and LATC leadership to support portfolio planning and sequencing of investmentsOperate effectively in a global, matrixed environment, collaborating across geographies and culturesRequired QualificationsBachelor's degree in Computer Science, Engineering, or a related technical discipline; Master's degree preferred15+ years of experience in product delivery, technical program leadership, engineering operations, or platform execution rolesDemonstrated success leading large-scale, cross-functional, and cross-organization initiatives in product-driven technology environmentsStrong technical foundation with experience working closely with software engineering and architecture teamsProven ability to operate effectively in highly matrixed, global organizationsExecutive-level communication skills, with experience presenting to senior leadership and influencing decision-makingPreferred QualificationsExperience with AI/ML platforms, distributed systems, or large-scale infrastructureBackground in device OEM, cloud platform, systems, or technology product organizationsFamiliarity with product lifecycle management, execution metrics, and delivery governance frameworksExperience operating across client, edge, and cloud computing environments#LATC We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$83 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world's largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo's continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. To find out more visit and read about the latest news via our StoryHub.

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