Executive Director, Patient Experience Design

Genentech is seeking a Senior Director of PX Design to own the end-to-end patient experience, guiding the Experience Design team from ideation through scaling. You will align new services and system blueprints with core service principles while coordinating with cross-functional partners across Legal, US Medical, and PAA to drive impact.

In this role, you will lead a high-performing team, manage resources and budget, and champion design excellence in a matrixed biotech environment.