- Oversee the hiring, onboarding, and development of staff that provide exceptional service and care for our residents
- Set clear behavioral expectations and performance objectives for direct reports and develop their supervisory skills for meeting expectations and achieving objectives
- Consistently communicate clarity of purpose and strategic objectives to all community staff
- Develop a sales culture within the community, ensuring that every team member understands the role they play in growing and maintaining occupancy
- Initiate new, and nurture existing relationships, with health care providers, referral sources and resident families to increase the referral base for the community
- Facilitate educational and networking events for the community and stakeholder network to spread the message about the community
- Partner with the Vice President of Sales and Vice President of Marketing and Brand to ensure the community is visible within the market area and beyond
- Ensure community operates successfully within the established budget
- Maintain an innovative staffing schedule that maximizes efficiency while ensuring exceptional resident care
- Prepare and submit accurate and timely financial reports as requested by State regulatory bodies as well as the Home Office
- Knowledgeable of state regulations
- Ensure all state reportable incidents are reported, investigation completed and submitted, within the required timeline
- Participate in the preparation and facilitation of periodic operational and clinical compliance audits, both self-audit and required external audits
- Ensure all health care related services are provided in accordance with all state, federal, and third-party accreditation regulations
Requirements
- Licensed/certified Administrator
- Bachelor’s degree in Business or a relevant industry discipline
- Equivalent years of career experience in a similar capacity may be considered
- Three (3) years of experience leading a senior living community
Core Competencies
Demonstrates expertise in overseeing staff development, ensuring compliance with state regulations, and fostering a sales culture to enhance occupancy in a senior living community. Proven ability to manage budgets, prepare financial reports, and maintain exceptional resident care standards.
Highest-signal resume keywords
- Licensed/Certified Administrator
- Bachelor’s Degree in Business
- Three Years of Experience Leading a Senior Living Community
- Knowledge of State Regulations
- Financial Reporting
ATS Optimization Keywords
Hard Skills
- Staff Development
- Budget Management
- Financial Reporting
- Operational Compliance Audits
- Sales Culture Development
Soft Skills
- Communication
- Relationship Building
- Leadership
- Strategic Planning
Certifications & Qualifications
- Licensed/Certified Administrator
Industry Keywords
- Senior Living Community
- Occupancy Growth
- Health Care Providers
- Referral Sources
- Resident Care