Crossroads Courier, Inc. is seeking a Director of Customer Experience to lead strategic customer relationships, boost retention, and identify long-term growth opportunities. This leadership role reports to senior leadership and collaborates across Operations, Finance, Technology, and Sales.
You will manage two Customer Experience Specialists, drive quarterly business reviews, and oversee CRM-based forecasting and account health to enhance profitability and client satisfaction.
#J-18808-LjbffrExecutive CX Director - Growth & Retention Leader in st. louis at Unknown Company
This position is listed as full time and onsite.