Executive Customer Experience & Technical Engagement Lead

UKG, a leading Workforce Operating Platform, seeks an Emerald Experience Manager (EXM) for its Emerald Premium Program. You will partner with UKG’s most valuable customers, champion adoption, and drive technical stewardship to maximize ROI across UKG Pro, WFM, and related solutions.

The role blends executive relationship leadership with cross-functional collaboration to deliver measurable business outcomes. Excellent communication and strategic thinking are essential for success.