Executive Assistant

We are seeking a highly organized and proactive Executive Assistant to support our C-Suite and oversee in-person office operations. This is a CEO-primary role with additional support provided to other senior executives as needed.

The ideal candidate is detail-oriented, takes initiative without requiring constant direction, and understands the importance of professionalism, responsiveness, and sound judgment. You will play a critical role in helping executives operate efficiently and ensuring day-to-day office operations run seamlessly.

Responsibilities include managing complex calendars, coordinating travel, overseeing VIP guest experiences, and serving as a key point of coordination across the leadership team. You will also own Brooklyn office operations, including supplies, vendors, building management, and quarterly company-wide Team Week events.

This position reports to the Chief People Officer and partners closely with stakeholders across the organization.

Key Responsibilities

• Serve as the primary Executive Assistant to the CEO, with secondary support across the broader C-suite, including the Chief Client Officer, Chief People Officer, and Global Head of Sales.
• Coordinate domestic and international travel end-to-end, including flights, hotels, ground transportation, and detailed itineraries while proactively anticipating potential issues.
• Manage onsite guest coordination and conference room bookings for executive-level visits and internal events.
• Serve as the primary point of contact for office visitors, deliveries, vendors, and building management.
• Oversee kitchen and common area operations, ensuring spaces remain clean, organized, and fully stocked, including office and kitchen supply ordering.
• Coordinate with facilities on maintenance, repairs, and workplace safety compliance.
• Manage vendor and service provider relationships, including contract and service agreement negotiations.
• Own office space, building, and logistical planning for quarterly Team Week events.
• Partner with the Marketing team to plan, organize, and execute company events.
• Maintain organized systems, documentation, and records across the executive team.
• Identify and implement improvements to administrative and office operations processes as the organization scales.

Qualifications & Experience

• 3–7 years of Executive Assistant experience, ideally including office management, within financial services, fintech, or a growing technology company.
• Ability to navigate ambiguity and independently identify what needs to be done without requiring constant direction.
• Strong judgment in determining when to escalate issues versus independently resolving them.
• Ability to handle sensitive and confidential information with discretion and professionalism.
• Confidence managing and appropriately pushing back on behalf of executives when schedules or priorities change.
• Proven ability to manage competing priorities across multiple stakeholders without losing attention to detail.
• Excellent written and verbal communication skills, including the ability to draft correspondence on behalf of executives.
• Proficiency in Microsoft Office and/or Google Workspace.
• Familiarity with tools such as Ramp, Navan, Notion, and Slack is a plus.
• Interest in leveraging technology and expanding AI fluency to improve efficiency and workflows.

Even if you do not meet every qualification, we encourage you to apply!

What We Offer

• Flexible work arrangements (hybrid, with 4 days onsite per week).
• Competitive compensation.
• Unlimited and flexible PTO.
• 401(k) plan.
• Generous health benefits.
• Regular company events.
• Fully paid parental leave.
• Additional employee benefits and perks.