Executive & Strategic Communications ManagerRithum™ is the world's most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimize operations across channels, scale product offerings and enhance margins.Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimized consumer shopping journeys from beginning to end.ResponsibilitiesExecutive Communications & Thought LeadershipPartner closely with senior executives to shape strategic messaging and executive voice across internal and external communication channelsDevelop executive communications including company-wide updates, leadership messaging, keynote speeches, talking points, organizational announcements, quarterly business communications, and employee engagement contentCreate messaging frameworks, communication strategies, and narrative approaches that help leaders effectively communicate complex business prioritiesSupport executive visibility and thought leadership initiatives through contributed content, speaking opportunities, executive social content, blogs, and industry engagementDraft executive-ready communications and presentations that align messaging, tone, and organizational priorities across audiencesCorporate & Internal CommunicationsCollaborate with People, Marketing, and cross-functional stakeholders on communications initiatives that strengthen company culture, employee engagement, and organizational alignmentSupport communications for key company moments including business updates, organizational changes, transformation initiatives, tentpole events, and cultural programsEnsure consistency and alignment across executive messaging, company priorities, and enterprise narrativesTranslate complex, evolving, or ambiguous topics into clear, compelling communications tailored to diverse audiencesHelp establish scalable communication processes, editorial standards, and operational workflows that improve consistency and effectivenessExternal Communications & Agency PartnershipServe as a primary liaison for external PR agencies and communications partnersCoordinate executive visibility initiatives, media opportunities, thought leadership programs, and external storytelling effortsManage communications workflows including executive approvals, stakeholder coordination, briefing materials, messaging reviews, and alignment processesMonitor industry trends, media landscapes, cultural conversations, and emerging topics to proactively identify opportunities for executive engagement and company commentaryPartner with Marketing, Social, and agency teams to ensure alignment between internal communications, external narratives, brand messaging, and executive presenceStrategic Communications AdvisoryAct as a trusted communications advisor to senior leadership and business stakeholdersBring structure and clarity to ambiguous or evolving business topics by developing strategic messaging recommendations and narrative approachesProvide guidance on audience strategy, tone, positioning, executive communications, and organizational messagingSupport leadership teams through sensitive communications with sound judgment, discretion, and strong business contextLeverage AI-enabled tools and emerging technologies to improve communication workflows, content development, research, and operational efficiencyQualificationsMinimum Qualifications5+ years of experience in executive communications, corporate communications, public relations, journalism, strategic communications, or related fieldsBased in Dallas, TX and available to work closely with the CEO and executive leadership team in person, including from the Dallas office as business needs require.Exceptional writing, editing, storytelling, and messaging skills with demonstrated ability to adapt tone and voice across executives, audiences, and communication channelsExperience supporting senior executives within fast-paced, high-growth, matrixed, or technology-driven organizationsStrong executive presence and strategic thinking skills with the ability to influence and partner effectively with leadership teamsDemonstrated ability to translate complex business priorities and ambiguous topics into clear, compelling narratives and communication strategiesExperience managing agency relationships, communications workflows, and cross-functional stakeholder coordinationStrong business acumen and understanding of media, communications, and industry landscapesAbility to operate independently, manage multiple priorities simultaneously, and exercise sound judgment under pressureDemonstrated AI fluency with experience leveraging AI-enabled tools and emerging technologies to improve content development, communications workflows, and operational effectivenessPreferred QualificationsBachelor's degree in Communications, Journalism, Public Relations, Marketing, English, Business, or related field preferred8+ years of experience in executive communications, corporate affairs, public relations, journalism, or strategic communicationsExperience supporting C-level executives and enterprise leadership teamsBackground within SaaS, technology, e-commerce, marketplace, or high-growth organizationsExperience writing keynote speeches, executive presentations, organizational announcements, and leadership communicationsFamiliarity with executive social strategy, thought leadership programs, and external executive visibility initiativesTravel Required: Up to 10%Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job.
Duties, responsibilities, and activities may change at any time with or without notice.What it's like to work at RithumWhen you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds.As part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans.At Rithum you will:Partner with the leading brands and retailers.Connect with passionate professionals who will help support your goals.Participate in an inclusive, welcoming work atmosphere.Achieve work-life balance through remote-first working conditions, generous time off, and wellness days.Receive industry-competitive compensation and total rewards benefits.We believe in transparency and fairness in our compensation practices.For this position, the expected base pay range is: $100,000-$155,000 per year.This range represents the base pay for the role across all U.S.
locations and is determined based on market data, internal equity, and experience. Final compensation may vary depending on geographic location, skills, and relevant experience. In addition to base pay, we offer a discretionary bonus for non-sales roles, a comprehensive benefits package, and, where applicable, sales incentives.For this position, the expected discretionary bonus is 12% of the annual base salary.BenefitsMedical, dental and vision benefits: Affordable health care plans and company HSA contributions, starting on Day 1A 6% 401(k) matchCompetitive time off package with 20 days of Paid Time Off, 9 Company-Paid holidays, 2 paid floating holidays, 7 paid sick days, 2 Wellness days, and 1 Paid Volunteer Day; at 3 years of service PTO increases to 22 days, and at 5 years it increases to 25 days12 weeks primary caregiver leave & 4 weeks secondary caregiver leaveAccident, critical illness, and hospital indemnity insurancePet insuranceLegal assistance and identity theft insurance plansLife insurance 2x salaryAccess to the Calm app and the Employee Assistance Program$65/month Remote work stipend for internetCulture and team-building activitiesTuition assistanceCareer development opportunitiesCharitable contribution match up to $250 per yearRithum is an equal opportunity employer.
We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic. All employment is decided on the basis of qualifications, merit, and business need.We're committed to providing reasonable accommodations in accordance