Executive Administrative AssistantWe are seeking a highly organized and detail-oriented Operations and Administrative Coordinator to support daily business operations and communication workflows.
The role primarily focuses on managing emails, maintaining records, coordinating with internal teams, and ensuring smooth execution of operational tasks. This position requires someone who can handle multiple priorities, stay organized in a fast-paced environment, and proactively support both operations and client communication.Role and ResponsibilitiesCore Responsibilities (Initial Phase):Monitor and manage emails, client communications, and internal channels (including chats and Zingle)Assist in drafting, reviewing, and responding to emailsPerform data entry and maintain accurate records across systemsSchedule messages, reminders, and follow-ups, ensuring timely confirmationsSupport staffing managers with event-day logistics (check-ins and check-outs)Prepare and send client quotes using existing workflows and toolsSchedule and manage follow-up communications with clientsDraft and prepare contracts as requiredWork extensively with Zoho One (especially Books and CRM) to manage and streamline operationsSecondary Responsibilities (Growth Phase):Support sales pipeline management and client follow-upsHandle advanced CRM and contract management tasksProvide broader administrative and executive supportAssist with basic marketing tasks and process documentationIdentify opportunities to improve workflows and operational efficiencyQualifications and RequirementsBachelor's degree in Business Administration, Management, or a related field (preferred)1–3 years of experience in operations, administration, or a similar roleStrong written and verbal communication skillsExperience with CRM systems, preferably Zoho One (Books & CRM)Excellent organizational and multitasking abilities