Executive Administrative AssistantXtend and USA CUSO are seeking an Executive Administrative Assistant to provide high-level administrative support to executive leadership while helping coordinate board activities, company events, travel arrangements, and organizational communications. This role is ideal for a highly organized professional who thrives in a fast-paced environment, excels at managing multiple priorities, and enjoys supporting leadership teams through exceptional service and attention to detail.This is a full-time, in-office position, 8:00am-5:00pm Monday thru Friday.What You'll DoProvide executive-level administrative support to the Xtend and USA CUSO Leadership TeamsCoordinate executive calendars, meetings, travel arrangements, and special projectsOrganize, document, and support Board of Directors meetings and related activitiesCoordinate Leadership Team meetings, events, and strategic planning sessionsManage and maintain Board websites and related documentation for Xtend and USA CUSOCoordinate logistics for internal events, client meetings, conferences, and special functionsArrange gifts, recognition items, event materials, event milestone celebrationsPrepare professional correspondence, reports, presentations, and meeting materialsFacilitate communication between executives, team members, clients, and external partnersMaintain organized filing systems, records, and administrative documentationSupport after-hours events and organizational functions as neededPerform additional duties and special projects in support of organizational goalsWhat You BringHigh School Diploma/GED requiredAssociate degree in a business-related field preferred2–3 years of executive administrative support experience requiredAdvanced proficiency with Microsoft Office (Outlook, Word, Excel, and PowerPoint)Exceptional organizational skills and ability to manage multiple priorities simultaneouslyStrong attention to detail and commitment to accuracyExcellent verbal and written communication skillsProfessional phone etiquette and customer service skillsAbility to work independently and take initiativeExperience handling confidential and sensitive information with discretionAbility to meet deadlines in a dynamic, fast-paced environmentWillingness to work occasional evenings and support special events as neededValid driver's license and ability to travel for meetings, conferences, and organizational eventsWhy You'll Love Working With UsYou'll work directly with organizational leaders and play an important role in supporting strategic initiatives, board governance, and company operations. This position offers exposure to executive decision-making, opportunities to coordinate high-profile events and projects, and the chance to contribute to a collaborative, mission-driven culture focused on service excellence and professional growth.What are Xtend and USA CUSO?Xtend and USA CUSO are Credit Union Service Organizations (CUSOs) dedicated to providing innovative business, operational, and support solutions to credit unions nationwide.
Through collaboration, expertise, and cooperative values, we help credit unions strengthen operations and better serve their members. Join our team and become part of an organization committed to service, leadership, and industry excellence.Work Environment & Physical ActivitiesCU*Answers operates in a professional office building setting. Some job assignments at CU*Answers are primarily conducted within the office building(s) while others have moderate to extensive travel responsibilities as described in the Job Functions and/or Job Qualifications section(s) above.
CU*Answers is committed to working with its employees to reasonably accommodate them with the physical aspects of the position.Travel: This position will require employee to travel in the Grand Rapids areas on a weekly basis to pick up food and supplies for catering events. The position requires mobiles to be on feet for extended periods of time, could be in excess of 3-4 hours.