Events Manager

About the Role

We're looking for an Events Manager to join our live events team in the retail technology, commercial real estate, and food industries. You'll be a primary point of contact for assigned events from contract through post-show for sponsors and speakers and will manage the registration process in Cvent. This is a hybrid role based in our Louisville, KY office 2-3 days a week.

What You'll Do

• Serve as the primary contact for sponsors and exhibitors, managing contracted benefits, deliverables, deadlines, and post-event ROI recaps
• Manage the exhibitor lifecycle: registration, booth assignments, exhibitor manuals, communications, shipping, labor, utilities, and compliance
• Manage speaker logistics, including bios, registration and speaker marketing assets
• Manage registration in Cvent: build registration sites and set up agenda, session registration and event app, ticket types, promo and discount codes, attendee questions, confirmation emails, and registration reporting
• Partner with hotels, venues, general service contractors, and floor plan designers on setup, move-in/out, and floor plan updates
• Manage event inventory in the Louisville office and ship materials to each event site
• Lead sponsor, exhibitor, and speaker support onsite, including sponsor activations and real-time troubleshooting

What You'll Bring

• 5+ years of event management experience, ideally in B2B trade shows or conferences
• Proven sponsor and/or exhibitor management experience, including speaker logistics
• Hands-on Cvent experience, including building registration sites and running reports
• Experience with hotels, convention venues, GSCs (Freeman, GES, etc.), and floor plan tools
• Experience managing event inventory and shipping to event sites
• Strong organization, communication, and client-service skills; able to manage multiple events at once
• In the Louisville, KY office 2-3 days per week, plus additional days as needed for event prep
• Travel 3-5 times per year for onsite events