Residing in the Dallas/Fort Worth area, the full-time FLEX OSR Event Manager will manage event logistics, ensure exceptional customer service, and support hotel operations across various locations, adapting to business demands and travel requirements. Key responsibilities Coordinates event documentation and logistics to ensure seamless execution from pre-event to post-event phases Delivers excellent customer service and follows up with clients post-event to enhance their experience Leads pre- and post-event meetings, facilitating communication between clients and hotel staff Required qualifications High school diploma or GED with 2 years of experience in event management or a related field, or a 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or a related major Must reside in the Dallas/Fort Worth area Ability to manage group room blocks and meeting spaces for average to large-sized groups Experience in customer service and handling guest relations effectively Proficiency in coordinating with sales and property departments throughout the event process