Unknown Company

Event & Operations Manager

scottsdale, az • Posted 1 weeks ago
Onsite Full Time General

Kona Ice Event & Operations ManagerThe Kona Ice Event & Operations Manager is responsible for leading day-to-day operations across our fleet of Kona Ice entertainment vehicles, including team leadership, event coordination, hub operations, inventory management, and customer experience.This role blends:Operations leadershipHub and logistics managementEvent coordinationCommunity engagementKey ResponsibilitiesTeam LeadershipHire, train, and develop Kona Ice drivers and event crewFoster a positive, high-energy team cultureCreate schedules and ensure proper staffing for eventsCoach team members to deliver excellent customer serviceConduct performance feedback and team trainingEvent & Operations ManagementCoordinate daily truck routes and event logisticsEnsure trucks are fully stocked and ready before eventsOversee event setup, service flow, and breakdownMonitor event performance and sales resultsSupport relationships with schools, sports leagues, and community partnersOperations Hub & Logistics ManagementOversee operations hub organization and operational readinessManage inventory including syrups, cups, spoons, napkins, and suppliesEnsure trucks are properly stocked and staged for eventsCoordinate receiving and storage of inventory shipmentsMaintain inventory levels and reorder supplies as neededEnsure operations hub cleanliness, safety, and efficiencyOrganize truck restocking and post-event inventory reconciliationAssist with equipment maintenance and operational readiness of trucksFleet ManagementEnsure trucks are clean, organized, and operationalTrack vehicle maintenance and service needsCoordinate minor equipment repairs and preventative maintenanceMaintain operational readiness of machines, freezers, and equipmentCustomer Experience & Community EngagementDeliver fun, engaging customer experiences at eventsRepresent Kona Ice professionally in the communityBuild relationships with schools, youth sports leagues, event organizers, and local businessesHelp grow Kona Ice's presence across the regionIdeal CandidateEnergetic and positiveHighly organized and detail orientedComfortable leading a teamAble to manage multiple moving parts simultaneouslyComfortable working both in the operations hub and at eventsThrive in a fast-paced environment where every day is different.Qualifications2+ years leadership or operations management experienceExperience in hospitality, food service, retail, logistics, or operations managementStrong organizational and scheduling skillsExcellent interpersonal and communication skillsValid driver's license with clean driving recordAbility to work weekends and seasonal peak periodsPhysical RequirementsAbility to drive Kona Ice entertainment vehiclesAbility to lift 30–50 lbs of product or suppliesAbility to stand for extended periods during eventsComfortable working outdoors and in a warehouse environmentCompensation & BenefitsCompetitive salaryPerformance-based incentivesLeadership growth opportunitiesFun, energetic work environmentFree Kona IceWhy Join Kona Ice?This isn't a typical operations job. You'll help bring joy to schools, fundraisers, sports events, and community gatherings while leading a team that loves what they do. If you enjoy leading teams, organizing operations, and creating memorable experiences, we'd love to meet you.

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