Drive Customer Satisfaction. Build Relationships. Grow Your Career.
Tri-State Nissan is seeking an energetic, customer-focused Evening Service Advisor to join our growing team in Winchester, VA. If you enjoy helping people, thrive in a fast-paced environment, and have a passion for delivering exceptional customer service, this is an opportunity to build a rewarding career with a dealership that values its employees and customers alike.
As the primary point of contact between our customers and service department, you'll play a critical role in creating an outstanding ownership experience while helping drivers keep their vehicles running safely and efficiently.
What You'll Do
Required Qualifications
At Tri-State Nissan, we believe our people are our greatest asset. We invest in our team members and provide opportunities for professional growth and success.
We Offer
You are someone who:
Join the team at Tri-State Nissan and help us deliver an exceptional service experience for every customer, every day.
Apply today and become part of a dealership where your success matters.
Tri-State Nissan is seeking an energetic, customer-focused Evening Service Advisor to join our growing team in Winchester, VA. If you enjoy helping people, thrive in a fast-paced environment, and have a passion for delivering exceptional customer service, this is an opportunity to build a rewarding career with a dealership that values its employees and customers alike.
As the primary point of contact between our customers and service department, you'll play a critical role in creating an outstanding ownership experience while helping drivers keep their vehicles running safely and efficiently.
What You'll Do
- Greet customers promptly and professionally upon arrival.
- Listen to customer concerns and accurately document service needs.
- Recommend maintenance and repair services based on vehicle condition and manufacturer recommendations.
- Prepare estimates and explain repairs in a clear, customer-friendly manner.
- Communicate with technicians to ensure accurate diagnosis and timely completion of work.
- Keep customers informed throughout the repair process.
- Coordinate vehicle pick-up and ensure complete customer satisfaction.
- Maintain accurate repair orders and service records.
- Build long-term relationships that create loyal customers and repeat business.
Required Qualifications
- Strong customer service and communication skills.
- Ability to multitask in a fast-paced environment.
- Professional appearance and positive attitude.
- Strong organizational and problem-solving abilities.
- Valid driver's license with a clean driving record.
- Basic computer proficiency.
- Previous automotive service advisor experience.
- Experience in automotive sales, customer service, hospitality, or retail.
- Knowledge of automotive maintenance and repair terminology.
- Experience using dealership management software.
At Tri-State Nissan, we believe our people are our greatest asset. We invest in our team members and provide opportunities for professional growth and success.
We Offer
- Competitive compensation with performance-based incentives
- Health, dental, and vision insurance
- Paid time off and holidays
- 401(k) retirement plan
- Ongoing training and career development
- Employee discounts on vehicles, service, and parts
- Supportive team environment
- Advancement opportunities within a growing organization
You are someone who:
- Loves working with people and building trust.
- Communicates confidently and professionally.
- Enjoys solving problems and finding solutions.
- Takes pride in delivering exceptional customer experiences.
- Wants to be part of a team that values integrity, accountability, and excellence.
Join the team at Tri-State Nissan and help us deliver an exceptional service experience for every customer, every day.
Apply today and become part of a dealership where your success matters.
Evening Service Advisor 1:00PM TO 10:00 PM Shift in winchester at Unknown Company
This position is listed as full time and onsite.