Join the hospitality team in one of Sedona's most breathtaking destinations. Spirit of the Heavens is seeking a grounded, detail-oriented Evening Guest Experience Specialist to support our guests during the most important hours of arrival and evening hospitality. Located in Sedona, AZ. Offering competitive pay of $22 – $25 per hour , depending on your experience. You'll also enjoy perks like:
- Paid vacation time
- Paid holidays
- Tools provided
- Vehicles to use on the property
- Supportive team
- A unique and peaceful work setting along Oak Creek
If you're ready to play an essential part in making every guest's stay memorable, keep reading — your next great hospitality opportunity could start here.
OUR IDEAL EVENING GUEST EXPERIENCE SPECIALIST
- High school degree or equivalent
- Front office experience
- Hospitality-minded and operationally strong
- Communicates clearly
- Takes pride in maintaining high standards.
- Ability to work the evening schedule (2:00 pm – 10:00 pm)
YOUR ROLE AS AN EVENING GUEST EXPERIENCE SPECIALIST
In this Evening Guest Experience Specialist position, you will work a consistent full‑time schedule from 2:00 pm to 10:00 pm . Your evenings will be spent ensuring guests have everything they need for an incredible stay, providing essential support during the key hours of arrival, check‑in, and evening activities.
Providing excellent hospitality, you will keep in contact with guests from booking acceptance until check‑out. This includes the following:
Check that all check‑in requirements are completed:
- Collect signed release forms
- Confirm length of stay
- Verify pet information if applicable
- Confirm if the unit has or lacks an attached bathroom
- Explain timing for receiving gate code
- Confirm check‑in/check‑out times and dates
Prepare rooms before check‑in:
- Go to guest lodging
- Turn on porch lights and adjust heat/AC
- Check for and remove dead insects or evidence of rodents
- Ensure towels, washcloths, water, coffee, and treats are set
- Make sure the room gives a great first impression
- Greet guests on arrival, noting preferences
- Escort guests to lodging if requested, or provide directions
- Explain Spirit of the Heavens features, common and private areas
Be available to answer guest questions throughout the stay:
- Assist with retail sales: share knowledge of stones, wands, and pendants; process payments
- Know how to operate property equipment: HVAC, TVs, record players, internet, door locks, and entrance gate
- Know guest parking locations
- Address insects or snakes if needed; know how to use a fire extinguisher
- Replenish towels, bath items, and all provided room items as necessary
Evening Guest Experience Specialist in sedona at Unknown Company
This position is listed as full time and onsite.