Evening Cashier/Receptionist

Sommer's Automotive Evening Cashier/ReceptionistLocation: 7211 W Mequon Rd, Mequon, WI 53092We are looking for an energetic, and professional candidate to complete our team. This is a great opportunity for someone seeking an average of 30 hours per week. It is an excellent fit for anyone looking for strong work-life balance in a professional setting.At Sommer’s, we are looking for someone who believes in delivering exceptional customer service, brings a positive attitude to work each day, and enjoys being the welcoming face of the dealership.

A warm smile, strong communication skills, and confidence using computers and office systems are essential in this role.Sommer’s Automotive has served tens of thousands of satisfied customers over the past 80 years. Our dealership focus is on customer satisfaction and long-term customer loyalty. Our dealership is family owned and operated and remains actively involved in supporting our local communities.Job DescriptionThis position provides general office support through a variety of clerical and customer-facing responsibilities.

The Cashier/Receptionist is responsible for answering incoming calls, directing callers to the appropriate associate, greeting guests in a professional and friendly manner, keeping office tasks current, and handling customer transactions including payments, receipts, refunds, and change.Key ResponsibilitiesAnswer telephones and direct callers to the appropriate associateGreet customers and visitors warmly, professionally, and with a smileProvide a high level of professional customer service both in person and over the phoneTake and retrieve messages for various personnelProvide callers with general information such as company address, directions, fax numbers, website information, and other related detailsAssist with clerical duties such as photocopying, filing, faxing, and collatingCreate accounting receipts for sales and finance departments for vehicle deposits and CODsReceive payments by cash, check, credit card, or automatic debitIssue receipts, refunds, and change to customers accuratelyMaintain the cleanliness and professional appearance of the front desk and guest waiting areaUse computer systems efficiently and accurately to complete daily responsibilitiesPresent oneself in a consistently professional manner and adhere to business dress code expectationsJob RequirementsStrong customer service skills with a professional, friendly, and welcoming demeanorStrong proficiency with utilizing computers and learns new platforms quicklyStrong communication skills and quality eye-contactFlexibility and punctualityCollaboration skillsStrong attention to detail and accuracyProfessional presence and attitudePosition InformationBenefits Eligible, non-exempt, onsite positionProfessional office setting within a dealershipBusiness dress codeClosed SundaysVery Competitive - Hourly CompensationAverage of 30 hours weekly, Scheduled evenings starting at 2:30pm, Monday - Friday (one weekly off-day), and 8:00am to 5:00pm, SaturdaysEEO StatementSommer's Automotive is an equal opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation, pregnancy or childbirth, national origin, ancestry, citizenship status, religion, marital status, disability, military service or veteran status, genetic information, arrest record, conviction record, use or nonuse of lawful products off the employer’s premises during nonworking hours, or any other classification protected by applicable federal, state, and local laws and ordinances. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment advertising, pay, and other forms of compensation, training, and general treatment during employment.