Providing exceptional customer service during evening hours, the part-time Evening Answer Line Representative will manage high volumes of inbound and outbound communications with patients and healthcare facilities while ensuring accurate information sharing and coordination of care. Key responsibilities Manage incoming calls from patients and healthcare facilities, ensuring high levels of customer satisfaction Follow up proactively with physicians and patients regarding hospital visits Ensure accurate data entry in electronic health records while maintaining patient privacy and security in compliance with HIPAA Required qualifications High School Diploma or GED 2-5 years of relevant experience in a healthcare or customer service environment Ability to work evenings, weekends, and holidays as needed Experience with electronic health records is preferred Must reside in the Greater St. Louis area
Evening Answer Line Representative in workfromhome at Unknown Company
This position is listed as part time and onsite.