Estimator/Production Manager
If you like to help people then come join our team at Servpro of Augusta/Waterville, the premiere restoration and cleaning company in the area. We are looking for an Estimator/Production Manager to join our team. At Servpro of Augusta/Waterville, you will be part of a team of quality people who focus on excellent service, integrity, and mutual respect. The Production Manager/Estimator oversees all aspects of assigned restoration projects and assigned production crews. Their responsibilities are centered around customer satisfaction, revenue growth, profit growth, management development, and staff development. This front-line management position leads their team to operational excellence. As a valued SERVPRO® franchise employee, you will receive a competitive pay rate with opportunity to learn and grow. Training and development program available, which can include industry certifications.
Primary Responsibilities
- Manage the customer experience and overall customer satisfaction.
- Manage the client experience and overall client satisfaction.
- Provide priority response to potential customers.
- Develop scope of work for projects and review estimates.
- Negotiate customer and/or client approval of project scope and estimate.
- Schedule crews and resources to provide service on active projects.
- Coordinate and oversee the production of services with crews and subcontractors.
- Document and/or review job file to support the services provided.
- Maintain communication with internal and external stakeholders.
- Manage production expenses.
- Manage equipment and materials.
- Follow and oversee safe work practices and adherence to safety and risk management guidelines at all times.
Position Requirements
- Effective written and oral communication
- Intermediate math skills
- Experience in cleaning/restoration preferred
- High school diploma/GED
- IICRC certifications preferred
- Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
- Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
- Ability to sit/stand/walk for prolonged periods of time
- Ability to repetitively push/pull/lift/carry objects
- Ability to work with/around cleaning products/chemicals
- Ability to travel locally and out of state when necessary
- Ability to successfully complete a background check subject to applicable law
Pay Rate Competitive salary based on experience, ranges from $60,000 - $80,000 annually with quarterly bonus based on performance.