Sharecare is a digital healthcare company delivering software and tech-enabled services within the healthcare ecosystem. This remote, full-time role focuses on handling escalated member concerns and providing Help Desk support to the Customer Service team.
Responsibilities include researching inquiries via phone, chat, email, or fax, resolving issues within timelines, and training CSR staff. Strong communication and analytical skills are essential.
#J-18808-LjbffrEscalations Specialist - Remote Customer Service Pro in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.