HighLevel is seeking a hands-on Manager, Customer Support - Escalations to lead our Escalations team and own high-stakes customer experiences. You will personally engage with customers when needed and coordinate with product, engineering, and billing to resolve problems.
You will build a voice-first culture, translate insights into operational improvements, and drive scalable processes across executive escalations, social channels, and reviews.
#J-18808-LjbffrEscalations Manager — Lead High-Impact Customer Outcomes in Location not specified at Unknown Company
This position is listed as full time and onsite.