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ERP Functional Analyst – Field Services

milpitas, ca • Posted 5 days ago
Onsite Contract General

ERP Functional Analyst For Field ServicesOnto Innovation is a leader in process control, combining global scale with an expanded portfolio of leading-edge technologies that include: 3D metrology spanning the chip from nanometer-scale transistors to micron-level die-interconnects; macro defect inspection of wafers and packages; metal interconnect composition; factory analytics; and lithography for advanced semiconductor packaging. Our breadth of offerings across the entire semiconductor value chain helps our customers solve their most difficult yield, device performance, quality, and reliability issues. Onto Innovation strives to optimize customers' critical path of progress by making them smarter, faster and more efficient.Job Summary & ResponsibilitiesThe ERP Functional Analyst for "Field Services" is responsible for supporting, enhancing, and optimizing Oracle ERP solutions that enable Field Service operations across the enterprise. This role partners closely with business stakeholders to ensure system stability, data accuracy, reporting visibility, and continuous improvement of service-related processes.The position supports production incidents, enhancement initiatives, and analytics/reporting needs, while working extensively with large volumes of ERP data.Key ResponsibilitiesFunctional OwnershipAct as functional SME for Field Service-related business processes within Oracle ERPAnalyze business requirements and translate them into functional system designsConfigure, test, and deploy ERP enhancements and fixesOperational SupportProvide production support, including incident triage, root-cause analysis, and resolutionSupport business users with change requests, enhancements, and process improvementsParticipate in release planning and regression testingData, Reporting & AnalyticsWork with large and complex data sets within Oracle ERPSupport business stakeholders in developing, validating, and enhancing:Operational reportsPerformance dashboardsService KPIsPartner with technical teams to validate data using SQL/PL/SQL where requiredCollaboration & DocumentationCreate functional design documents, test scripts, and training materialsCollaborate with IT, Finance, Supply Chain, and Reporting teamsEnsure data integrity and process compliance across integrated modulesQualificationsRequired Skills & ExperienceFunctional ExpertiseField Service operationsService requests and work ordersPreventive maintenanceService contracts and warranty processesIntegration with Inventory, Order Management, and BillingData & SupportExperience supporting large ERP datasetsProven experience in incident management and enhancement deliveryStrong analytical and problem-solving skillsOracle E ?

Business Suite (EBS)Service modules (CS / Install Base / Depot Repair as applicable)Inventory (INV)Order Management (OM)Accounts Receivable (AR)BI Publisher reportingDesirable / Preferred SkillsOracle Fusion CloudField Service or Maintenance ManagementInventory ManagementOrder ManagementOracle Transactional Business Intelligence (OTBI)Oracle BI PublisherOracle PL/SQL for data validation and analysisReport and dashboard development (BI Publisher, OTBI)Experience in semiconductor, equipment manufacturing, or high-tech industriesEducationBachelor's degree in information systems, Engineering, Business, or related fieldWhy Join Onto Innovation?At Onto Innovation, we believe your work should matter—and so should your well-being. That's why we offer competitive salaries and a comprehensive benefits package designed to support you and your family. From health, dental, and vision coverage to life and disability insurance, PTO, and a 401(k) with employer match, we've got you covered. You'll also enjoy access to our Employee Stock Purchase Program (ESPP), wellness initiatives, and cutting-edge tools—all within a collaborative, inclusive culture where your contributions are valued and recognized.Compensation & Growth• Base Salary Range:$128,000.00 - $192,000.00, offered in good faith and based on experience, location, and qualifications.Additional Rewards: Annual bonus opportunities and potential long-term incentives tied to both company and individual success.Empowering Every Voice to Shape the Future:Onto Innovation is committed to creating a workplace where every qualified candidate has an equal opportunity to succeed.

We evaluate applicants based on skills, experience, and potential - without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law. We believe diversity of thought and background drives innovation and strengthens our team.Important Note on Export ComplianceFor certain positions requiring access to technical data, U.S. export licensing review may be necessary for applicants who are not U.S. Citizens, Permanent Residents, or other protected persons under 8 U.S.C.

1324b(a)(3).

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