Equipment Coordinator, End UserThis position is an on-site role based at our Tempe, Arizona office. The selected candidate will be required to work in-person during standard business hours. Regular, reliable attendance at this location is an essential function of this role.Miner Ltd, an OnPoint Company, is an industry-leading service and equipment solutions provider with branch-based operations across the country. OnPoint Group has been awarded the Award by Deloitte and WSJ for three years running and has been named to the list for eight consecutive years! We believe in challenging the status quo and finding a better way for our customers, which is how we have grown into the company we are today.Miner drives down the cost of warehousing and materials management operations saving our customers revenue and time by understanding their business, finding efficiencies in their operation, providing faster systems repairs and delivering expertly executed scheduled maintenance. For more than 20 years, Miner has consistently delivered professional emergency maintenance service, equipment analysis and proactive preventative maintenance solutions to companies throughout North America.
Miner solutions leave their customers more time to focus on their core business – not on the business of maintenance and materials management.The Equipment Coordinator, End User, will be responsible for managing the new equipment process. This includes entering documents and managing electronic and hard copy records.At Miner we believe that Our People are what make us great and help us deliver exceptional customer service! We offer industry leading benefits to include:Competitive pay – Plus incentive opportunities!Full benefits package that starts day one – Includes medical, dental, vision, 401K with match, company-paid life insurance and disability coverage.Uniform and boot allowanceCompetitive PTO and Paid HolidaysTraining and mentoring – Learn from our experts in the industryAdvancement opportunitiesThe benefits listed are subject to change at any time. Please speak with an HR Representative for details. In the case of conflict between the information listed and the official plan documents, the plan documents will always govern.Key job responsibilities include:Compile data for sales, invoicing and shipment reports.Enter purchase and sales orders.Create invoices for equipment billing.Prepare warranty letters.Calculate taxes.Manage insurance documents.Place equipment orders.Coordinate truck loads.Coordinate equipment needs for job-site.Prepare closeout packets.General filing duties.Receiving equipment in the warehouse.Other duties as assigned by supervisor.Key performance measurements include:Management observation regarding attitude, diligence, team contributions, and willingness & ability to learn new skills and information.Other key metrics prescribed by Miner Ltd. leadership, resulting in positive customer and Company impact.Requirements include:Experience in a customer service environment.
At least 2 years preferred.Procurement background a plusStrong communication skills, both written and oral.Ability to thrive in a fast paced, technology driven, service environment.Proven organizational and planning skills.Ability to prioritize and handle multiple projects.Basic knowledge of accounting processes.Experience using Microsoft Office Products: Outlook; Excel; and Word.Able to work without supervision. Occasionally, will work in a team environment.Ability to work with individuals from diverse backgrounds and with diverse needs and across remote offices.Ability to work overtime.High School Diploma or GED is required.Must be able to work in an office environment.The selected candidate will be required to pass a criminal history background check.The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools or controls, the employee is occasionally required to stand; walk; sit; reach with hand and arms; climb or balance; and stoop, kneel, crouch or crawl. The employee must occasionally lift and or move up to 25 pounds.
Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision and the ability to adjust focus. Occasionally, the employee is required to wear approved Personal Protective Equipment (PPE) when on certain parts of the property.The work may be performed in various locations, including an office environment near a warehouse, as well as a remote home setting. When in the office, employees may work with co-workers' side-by-side with a moderate level of activity being performed. The noise level in the work environment is light to moderate.