Epic Medical EHR Software TrainerWe are seeking an experienced professional to provide EPIC software training and support to our staff at all of our growing list of clinic locations in Northern California. Must be experienced with EPIC's features for front office, charting, billing, reports, as well as interfaces with other systems (i.e. X-Ray, appointment reminder texting, Dragon or other dictation, charting, templates, CPT/HCPCS codes and code sets, building our report libraries, etc.).As a member of our team, we all provide a high level of efficient patient care, while always presenting a caring, ethical, and professional experience for the patients, doctors and other team members.Essential Functions:Primary project manager for our EPIC software implementation.Answer questions from staff members regarding how to use EPIC to get their jobs done efficiently.Attend meetings with staff as neededPrepare summaries and "How To" documents for staff as neededAssist in creating our library of EPIC "How To's" and videos for new staff to get trained in EPIC in the shortest time possibleAssist other team members with inquiries in EPIC regarding coding, documentation, denials and billingFollow all written policies, procedures, and protocols of the clinic, hospitals, surgery centers, etc.Adhere to all policies regarding safety, confidentiality and HIPPA guidelinesWork fluidly in our EPIC EHR system and other systems to ensure info is accurate and completeFollow up and clarify any information that is not clear to other staff membersParticipate in various projects and/or meetings, and complete other tasks as assigned by managementCross-train and help coworkers as neededKnowledge and Experience:Minimum 2 years of experience in working with all area of the EPIC softwareThorough knowledge of medical office workflows (front office, charting, billing, posting payments, etc.)Knowledge of legal, regulatory and policy compliance issues (especially HIPAA)High school diploma required; Associate college degree preferredProficient in Microsoft Word, Excel, fax, printers, scanners, and other office softwareMust be fluent in English (read, write, comprehend, and speak)Knowledge and understanding of the workings of medical offices and hospitalsProfessionalism:Must have strong organizational and time management skillsAbility to work on multiple tasks and meet deadlinesAbility to work independently with minimal supervisionExcellent communication skillsDetail-oriented and mustAbility to maintain strict confidentiality as requiredBe a team playerPhysical Demands:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to sit, stand, walk, speak, hear, use hands, handle documents, bend and stoop as needed, and reach with hands and arms. The position requires use of keyboard and computer regularly. Strong vision abilities to perform extensive computer-related work.