Healthtech Inc is seeking a Managed Services Analyst II to provide EHR design, testing, and troubleshooting services for complex clients. This role entails managing multiple assignments while ensuring client satisfaction through high-quality support.
The ideal candidate will possess a Bachelor’s degree or equivalent experience, an Epic Professional Billing certification, and a strong customer service background. Responsibilities include project management, issue resolution, and maintaining documentation within service level agreements (SLAs).
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