ASM Research seeks a help desk professional to support multiple software applications. You will perform basic user problem analyses, triage issues, collect data, and liaise with clients and developers to resolve problems. Strong communication and teamwork are essential for success.
Experience in customer service or help desk roles, a high school diploma, and proficiency with the Microsoft Suite are required. Military experience is a plus, and ITIL knowledge is preferred.
#J-18808-LjbffrEntry-Level IT Help Desk Specialist in salem at Unknown Company
This position is listed as full time and onsite.