MCI Careers is hiring Entry-Level Contact Center Representatives to support leading global brands in a fast-paced, performance-driven environment. In this role, you’ll handle inbound and outbound customer interactions via phone, chat, and email, resolve questions, troubleshoot basic issues, and recommend products or services. You’ll work with CRM tools, follow scripts and compliance guidelines, and meet clear performance metrics (QA, CSAT, AHT).
We offer structured training, ongoing coaching, and opportunities to grow in customer experience, sales, and tech-enabled digital solutions.
Entry-Level Contact Center Representative in savannah at Unknown Company
This position is listed as full time and onsite.