DFAS Customer Care Center handles inbound calls from customers seeking entitlements and pay information, delivering accurate guidance in a timely manner. As a Contact Representative, you respond to inquiries in a high‑volume, high‑stress environment with sensitivity to security and privacy concerns.
The role emphasizes researching customer records, applying applicable regulations, and explaining financial matters to customers, while ensuring accuracy and compliance in each interaction.
#J-18808-LjbffrEntitlements & Pay Contact Specialist - Remote in workfromhome at Unknown Company
This position is listed as full time and onsite.