Enterprise Solution Architect

Enterprise Solutions ArchitectAt Artos, we build tools that help biopharma companies create and manage their R&D documentation in a fraction of the time. If you're looking to join a team whose mission is to fundamentally change the way that drug development gets done, we'd love to talk to you.We're looking for an Enterprise Solutions Architect to own the technical relationship with Artos' largest enterprise customers. You'll work with technical and business leaders at major pharmaceutical companies to understand their technology landscape, determine how Artos fits within it, and identify new ways our platform can solve problems across the organization.

You'll serve as the primary technical partner from pre-sales through deployment and expansion, working across customer IT, Security, Infrastructure, and business teams while partnering internally with Engineering, Product, and Customer Success.Own Customer Technical RelationshipsServe as the primary technical partner for our largest enterprise customers.Build trusted relationships with IT, architecture, security, infrastructure, and business leaders.Lead technical discovery, architecture reviews, and planning discussions.Understand customer systems and how Artos fits within their broader technology ecosystem.Architect & Expand SolutionsDesign approaches for integrating and deploying Artos in complex enterprise environments.Advise customers on system architecture, APIs, authentication, networking, data flows, and integrations.Identify new technical use cases and opportunities to expand Artos across customer organizations.Partner with Engineering and Product to turn customer needs into technical solutions.Lead Customer InitiativesOwn technical coordination of deployments, integrations, upgrades, and new initiatives.Manage customer commitments, timelines, dependencies, SLAs, and technical requirements.Coordinate validation, documentation, and compliance activities.Identify blockers and bring in the right internal experts to resolve them.Help Build the FunctionDevelop repeatable approaches for enterprise deployments and technical customer engagement.Help define how Solutions Architecture scales as Artos grows.Potentially help build and lead a broader Solutions Architecture team over time.Very comfortable working in a fast-paced and intense startup environmentWilling to work in-person in our office in Mission Bay 4-5 days/week