Network Designs, Inc. (NDi) seeks an experienced Service Desk Manager to lead enterprise IT support operations in a fast-paced, mission-critical environment.
This role oversees a multi-tier Service Desk, driving incident resolution, knowledge management, and performance reporting. As the operational leader, you will guide IT service excellence through ITIL practices, process optimization, and strong stakeholder engagement, while collaborating with infrastructure, network, cybersecurity, and
#J-18808-LjbffrEnterprise Service Desk Manager in washington at Unknown Company
This position is listed as full time and onsite.