Job Description
Job Description
Position Overview
* Monitoring batch processes for errors, timely initiation and successful completions.
* Monitor file transmissions for errors, timely initiation and successful completions.
* Monitoring the infrastructure that supports the CMA applications for availability, error conditions and capacity utilization issues. This includes servers, network devices, storage, circuits, operating systems, databases, etc.
* Monitoring the Data Center's air conditioning, electrical and fire suppression systems for availability, error conditions and capacity utilization issues.
* Monitoring the physical access to the CMA work areas and Data Center during non-prime shift hours.
* Dispatching technicians, vendors and/or management when an incident and/or problem is detected or reported.
* Recording, categorizing, and assigning incidents, problems and/or requests as reported and/or detected.
* Assisting in the development of console operations knowledge articles.
* Executing and preparing management reports.
Work Hours:
Monday: 12pm to 8pm
Tuesday: 12 pm to 8pm
Saturday: 12 pm to 12 am
Sunday: 12 pm to 12 am
Mandatory Qualifications
* Attentive and observant.
* Honest and trustworthy.
* Good and clear verbal and written communication Skills.
* Exudes a positive attitude.
* Good time management.
* Willingness and ability to learn.
* Knowledge of the operation of computer systems and related electronic data processing equipment.
* Knowledge of modern information technology procedure and terminology.
* Ability to record information into an incident management tracking record.
* Ability to understand and carry out oral and/or written directions.
* Ability to follow written instructions & procedures.
* Ability to document internal procedures.
Preferred Skills
* A degree related to Computer Science or any Information Technology (IT) certifications.
* Basic knowledge of the IT configuration for a typical Data Warehouse.
* Experience working and communicating as part of a team a team.
Monday: 12pm to 8pm
Tuesday: 12 pm to 8pm
Saturday: 12 pm to 12 am
Sunday: 12 pm to 12 am
Job Description
Position Overview
* Monitoring batch processes for errors, timely initiation and successful completions.
* Monitor file transmissions for errors, timely initiation and successful completions.
* Monitoring the infrastructure that supports the CMA applications for availability, error conditions and capacity utilization issues. This includes servers, network devices, storage, circuits, operating systems, databases, etc.
* Monitoring the Data Center's air conditioning, electrical and fire suppression systems for availability, error conditions and capacity utilization issues.
* Monitoring the physical access to the CMA work areas and Data Center during non-prime shift hours.
* Dispatching technicians, vendors and/or management when an incident and/or problem is detected or reported.
* Recording, categorizing, and assigning incidents, problems and/or requests as reported and/or detected.
* Assisting in the development of console operations knowledge articles.
* Executing and preparing management reports.
Work Hours:
Monday: 12pm to 8pm
Tuesday: 12 pm to 8pm
Saturday: 12 pm to 12 am
Sunday: 12 pm to 12 am
Mandatory Qualifications
* Attentive and observant.
* Honest and trustworthy.
* Good and clear verbal and written communication Skills.
* Exudes a positive attitude.
* Good time management.
* Willingness and ability to learn.
* Knowledge of the operation of computer systems and related electronic data processing equipment.
* Knowledge of modern information technology procedure and terminology.
* Ability to record information into an incident management tracking record.
* Ability to understand and carry out oral and/or written directions.
* Ability to follow written instructions & procedures.
* Ability to document internal procedures.
Preferred Skills
* A degree related to Computer Science or any Information Technology (IT) certifications.
* Basic knowledge of the IT configuration for a typical Data Warehouse.
* Experience working and communicating as part of a team a team.
Monday: 12pm to 8pm
Tuesday: 12 pm to 8pm
Saturday: 12 pm to 12 am
Sunday: 12 pm to 12 am
Enterprise EOC Console Operator in albany at Unknown Company
This position is listed as full time and onsite.