Owning and growing relationships with strategic customers, the full-time Enterprise Customer Success Manager will work remotely to ensure customer success through implementation, adoption, and expansion while acting as a trusted advisor to executive and operational stakeholders. Key responsibilities Manage strategic enterprise relationships from post-sale through implementation, adoption, expansion, and renewal Develop and execute customer success plans that align product adoption with measurable business outcomes Lead high-impact executive business reviews and proactively address customer health and sentiment Required qualifications 7-10+ years of experience in Customer Success, Account Management, or a similar client-facing role within SaaS or fintech Proven experience managing a portfolio of 50+ customers with significant revenue impact Strong track record of building trusted relationships with senior executives Ability to connect customer business objectives with product adoption and expansion Experience coordinating across technical and business teams in high-pressure situations
Enterprise Customer Success Manager in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.