Enterprise Customer Success Manager (Fully Remote)

• Own post-sales success for enterprise accounts worth ~£1m, building C-suite relationships.
• Lead QBRs, success plans, and show measurable ROI from Aveni.
• Drive renewals and expansion across Aveni Assist and Aveni Detect.

What We're Looking For

• B2B SaaS customer success experience with multiple enterprise accounts.
• Track record of renewing and expanding while staying customer-centric.
• Executive presence, agile mindset, and comfort with travel to client sites.

Benefits & Culture

• 34 days holiday plus birthday off, share options, and flexible remote working.
• Private healthcare, life insurance, income protection, and EAP.
• Collaborative, innovative environment with learning and diversity at the core.

Aveni

Aveni is an award-winning technology company that uses advanced AI, including NLP and LLMs, to drive productivity and compliance for financial services firms. It is a collaborative, innovative scale-up with a focus on continuous learning, diversity, and shared success.