HDR is seeking a Client Experience Director to lead enterprise-wide client experience strategy, collaborating across business groups, operations, marketing, project delivery, client service, and leadership to translate insights into action and drive loyalty.
Based in the US in-office role, you will define governance, metrics (NPS, retention), and develop tools and standards to maximize program impact, with HDR's employee-owned culture supporting success.
#J-18808-LjbffrEnterprise Client Experience Director in new york at Unknown Company
This position is listed as full time and onsite.