HDR is seeking a Senior leader to steer the enterprise client experience program, translating insights into strategic actions and strengthening client loyalty across HDR’s diverse service lines. The role collaborates with business groups, operations, marketing, and leadership to embed client-centric practices and improve outcomes.
With 15+ years in A/E/C, you will drive governance, metrics like NPS, and continuous improvement while coaching leaders on client relationships and risk mitigation.
#J-18808-LjbffrEnterprise Client Experience Director in charlotte at Unknown Company
This position is listed as full time and onsite.