Job TitleResponsibilitiesTranslate business requirements into well-designed transactional communications that include client, retail, or institutional communicationsLead technical design sessions, designing and documenting technical solutions that are aligned with the client's business objectivesPartner with Business teams and Process Experts to write requirements for Customer Success PlatformEngagement with System and Process experts to help identify solutions to business pain pointsEngagement with the Change Management team to plan for Change Management as needed for each initiativeDrive systems-related project execution in direct partnership with Information Technology (IT) (system administrators and development scrum teams), measure and document business results achieved through solution implementationLead User Acceptance Testing (UAT) business planning, execution, and go livePartner with project stakeholders, IT, and System Administrator teams to prepare for Go-Live and post-go-liveQualifications4+ years of Business Analyst experience, or focus on project/program management2+ years of experience working within the Salesforce Marketing Cloud platform in a Business Analyst roleProficient in Microsoft Office Suite including Excel, Word and PowerPointProficient in Adobe Workfront application experience preferredUnderstanding of systems analysisExcellent written and verbal communication skillsAbility to multi-task and perform effectively in a fast-paced environmentAble to work independently and consider cross-functional and downstream impacts with close attention to detailAbility to think proactively and identify solutions to drive business needsAbility to leverage out-of-the-box Salesforce Marketing Cloud features vs.