Enrollment Technician III

To ensure accurate and timely member enrollment, the full-time remote Enrollment Technician III will manage complex enrollment processes, coordinate with various teams, and mentor less experienced associates. Key responsibilities Enroll subscribers and dependents, verify enrollment status, and resolve discrepancies in membership records Coordinate with the Account Installation Team regarding member identification cards and billing processes Provide support for special projects and serve as a subject matter expert in client account meetings Required qualifications High School Diploma or GED 5 years of experience in membership enrollment, member services, billing, claims operations, or data analysis Proficiency in Microsoft Office Suite, especially Excel Ability to work effectively in a team environment and adapt to changing priorities Experience handling large amounts of member enrollment data with attention to detail