Enrollment Communications & Content Coordinator

Enrollment Communications & Content CoordinatorOnondaga Community College is seeking an Enrollment Communications & Content Coordinator to create meaningful, student-centered communications that support prospective students and applicants throughout the enrollment process. From email campaigns and text messages to website content and recruitment materials, this position plays an important role in connecting students with the information they need to apply, enroll, and succeed, while helping to advance the College's overall mission.If you have a talent for writing, an eye for detail, and an interest in helping students navigate college, we invite you to apply. Located in Syracuse, NY, Onondaga Community College is a vibrant, inclusive community dedicated to helping students achieve their goals and making a difference in the region we call home.

At OCC, you'll find a welcoming campus, a strong sense of community, and opportunities to make a meaningful impact on the lives of our students and the success of our College.With more than 40,000 alumni and a proud history of service, Onondaga Community College is a place where your work matters.Job DescriptionThe Enrollment Communications & Content Coordinator develops engaging, clear, and student-centered communications that help prospective students and applicants navigate their journey to enrollment at Onondaga Community College. This position combines writing, content development, communication planning, and project coordination to support recruitment, application completion, financial aid engagement, and matriculation. The Coordinator creates and manages communications across email, SMS, web, print, and other channels, ensuring students receive timely, accessible, and helpful information throughout the enrollment process.As a member of the Marketing & Communications team, this position works collaboratively with Admissions, Financial Aid, Enrollment Management, and other campus partners to develop and deliver clear, consistent, and engaging College messaging that supports student enrollment and success while advancing the College's overall mission.Major ResponsibilitiesContent Strategy, Development & WritingEnrollment Communications & Campaign CoordinationCollaboration & Student SuccessTechnology & TrainingRequirementsMinimum Qualifications:Bachelor's degree from an accredited college, university, or foreign equivalent, in Communications, Marketing, English, or a related field.Two years of professional experience in communications, marketing, content development, admissions, enrollment management, or a related area.Demonstrated experience in creative writing, editing, and proofreading professional or student-facing content for multiple communication channels, including print, email, web, and/or social media.Strong written communication skills and the ability to develop clear, engaging, and audience-appropriate content.Preferred Qualifications:Experience developing effective communications and content for multiple platforms.Experience using CRM, texting, or enrollment communication platforms (e.g., Slate, Ellucian, Salesforce, TargetX, or Mongoose).Proficiency with standard office software, including Microsoft Office or Google Workspace.Knowledge of accessibility standards, plain language, inclusive communication, and digital content best practices.Experience coordinating communication campaigns, managing content calendars, or supporting recruitment initiatives.Bilingual in English and Spanish.

English and other languages will be considered.Knowledge, Skills & Abilities:Exceptional written communication skills, including the ability to write clear, concise, engaging, and grammatically correct content for diverse audiences.Strong editing and proofreading skills, with careful attention to grammar, tone, clarity, accuracy, and consistency.Ability to translate complex ideas into clear messaging.Ability to manage multiple projects, communication timelines, and competing priorities while meeting deadlines.Strong organizational, interpersonal, and collaboration skills.Ability to work independently, take initiative, and collaborate effectively with campus partners.Familiarity with CRM systems, mass communication platforms, and digital content management tools.Commitment to access, equity, and serving diverse student populations, including adult learners and first-generation students.Salary range is: $44,000 - $55,000, commensurate with credentials and relevant experience. Onondaga Community College offers a generous and competitive benefits package including:New York State Local Retirement System (pension) or an Optional Retirement Plan (401a).Excellent health, dental, and vision insurance plans (qualifying domestic partner included).Onondaga Community College participates in the Public Service Loan Forgiveness program for eligible borrowers.Work Location: This is fully on-campus position. Remote work is not available.Application Instructions: To be considered, please submit a resume and cover letter at time of application.

The three (3) references listed on the application must be professional references, two of which must be current or former supervisors. Finalists will be contacted prior to references being checked. Offers are contingent upon the completion of a background check, and official transcripts are required upon hire.Please contact if you have questions.