Data Center Engineering Operations TechnicianThe Data Center Engineering Operations Technicians (EOTs) are Amazon's front line responders for hands-on electrical and mechanical operations and troubleshooting. This equipment includes, but is not limited to, stand-by diesel generators, switchboards/switchgears, UPSs, PDUs, AHUs, pumps, motors, VFDs, and building automation systems. They provide 24/7 shift coverage which could include rotating shifts, 3, 4, or 5 day work weeks.This position requires that the candidate selected be a US citizen and currently possess and maintain an active TS/SCI security clearance with polygraph and satisfy other security related requirements.Key Job ResponsibilitiesOperate and maintain mechanical, electrical, generator, and fire/life safety equipment within the data centerTroubleshoot facility equipment and rack-level events within internal SLAsPerform limited maintenance tasks to including filter changes, HVAC PMs, rack power installs, rack PDU, and rack ATS replacementsProvide support to Data Center Operations techniciansPerform root cause analysis of equipment failuresEnsure all safety procedures are adhered to while performing workWrite proceduresWork a 12 hour shift (rotating 3 and 4 day work weeks days or nights)Take daily operational readings of all mechanical and electrical equipment through routine rounds/log to include but not limited to temperatures, voltages, currents, etc.Utilize internal CMMS to manage building workflows and spare part inventorySupervise contractors who perform servicing or preventive maintenanceRespond to off hour emergency calls per on call rotation for any one of the region's sitesFully comply with all physical security procedures and policiesDrive innovation while reducing operational costs in the facilitiesManipulate small wires and objectsPerform the following tasks, with or without reasonable accommodation:Walk job sites in uneven terrainWork at heights and from laddersRegularly lift and/or move up to 39 pounds; and participate in group lifts for 40 pounds or moreBend or twist the body into unusual positions while workingPush or pull heavy objects into positionWork in noisy environmentsAbout the TeamAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure.
In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform.
We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.