Supporting residential energy-efficiency projects, the full-time Energy Advisor will provide guidance to homeowners and contractors via phone and email, assisting with program qualifications, rebate processing, and project completion in a fully remote setting. Key responsibilities Provide ongoing support to property owners and contractors to facilitate project conversion and compliance Troubleshoot inquiries and guide customers on program requirements and rebate processing Accurately document customer interactions to meet tracking and reporting requirements Required qualifications 0-1 years of relevant customer service or high-volume communication experience Comfortable navigating computer systems, including Microsoft Office Strong organizational and documentation skills Genuine interest in energy efficiency and sustainability Detail-oriented with the ability to resolve rebate and calculation issues
Energy Advisor in workfromhome at Unknown Company
This position is listed as contract and able to be worked remotely.