Endpoint Management Systems AdministratorYour Impact Own your opportunity to support national defense. Your work will help keep critical operations secure and connected across the global enterprise-directly, contributing to a mission that protects our nation every day. CIO Infrastructure Services (CIS) is growing, and we invite both our experienced incumbents and new team members to be part of what's next.
Incumbents bring invaluable mission insight, while new talent adds fresh ideas and energy. Together, we'll strengthen continuity and drive the next generation of innovation.Meaningful Work and Personal Impact As an Endpoint Management Systems Administrator, you will provide enterprise level endpoint provisioning, deployment, patching, compliance, and sustainment support. You will manage and secure the platforms that deliver operating systems, applications, policies, and configurations to thousands of devices, ensuring stability, readiness, and alignment with security and configuration standards.Key Responsibilities:Administer enterprise endpoint management platforms supporting full lifecycle activities, including provisioning, configuration, imaging, and sustainment of workstation operating systems and endpoint devicesManage automated deployment services, including OS imaging, task sequences, driver packages, boot images, and standardized configuration baselinesAdminister device authentication, registration, policy enforcement, encryption, and secure configuration settings across diverse network environmentsSupport application lifecycle management, including packaging, deployment, distribution, and troubleshooting of software delivery issuesMaintain and update endpoint configuration policies, collections, compliance settings, and deployment rules to ensure consistent enforcement of enterprise standardsMonitor endpoint health, availability, performance, patch levels, and compliance posture; identify issues, conduct root cause analysis, and coordinate remediation actionsPerform patch management operations, including automated deployment of security patches, OS updates, and application updates to maintain secure and current endpointsConduct vulnerability and compliance remediation activities, including reviewing SCAP and vulnerability reports, validating corrective actions, and enforcing secure configuration baselinesTroubleshoot complex endpoint issues involving imaging, application deployment, authentication, domain join failures, profile management, and hardware compatibilityCollaborate with engineering, cybersecurity, cloud, virtualization, and operations teams to integrate new capabilities, maintain secure configurations, and support modernization initiativesDevelop and maintain operational documentation, SOPs, configuration guides, and change management artifacts to support ongoing operations and sustainmentProvide Tier 2/3 support for endpoint incidents, service requests, and escalations in alignment with enterprise service levelsWhat You'll Need to Succeed:Experience Requirements: Endpoint Management Systems Administrator Senior - Requires a Bachelor's degree in an IT-related field or 8+ years of relevant IT experience in lieu of a degree.
Endpoint Management Systems Administrator Principal - Requires a Bachelor's degree in an IT-related field or 10+ years of relevant IT experience in lieu of a degree.Clearance: Active TS/SCI clearance with a favorable PolygraphCertifications: Meet DoD 8140 Information Assurance Workforce certification requirements (e.g., Security+ CE)Additional training - Microsoft 365 Certified: Endpoint Administrator Associate (40+ hrs)Hands on experience administering enterprise endpoint management platforms (e.g., MECM/ Intune or similar) across multinetwork environmentsStrong proficiency in OS deployment, task sequencing, imaging, driver management, application packaging, and automationExperience with secure configuration, endpoint hardening, encryption, and compliance enforcementFamiliarity with patch management, vulnerability remediation, and endpoint compliance auditingAbility to diagnose and resolve complex endpoint, authentication, profile, and configuration issuesStrong documentation, communication, and cross team collaboration skillsUS citizenship requiredLocation: Onsite