End User Support Technician

Immediate need for a talented End User Support Technician. This is a 06+months contract opportunity with long-term potential and is located in Redmond, WA(Onsite). Please review the job description below and contact me ASAP if you are interested.

Job ID: 26-30814

Pay Range: $25/hr - $27/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:

• Provide exceptional technical assistance to end users in both office and factory-floor settings.
• Manage and resolve end-user equipment-related issues efficiently.
• Maintain high standards of service through proactive problem-solving.
• Oversee inventory of desktop hardware and software, ensuring availability and proper functioning.
• Foster a client-facing role that requires excellent communication and customer support skills.

Key Requirements and Technology Experience:

• Strong understanding of desktop/laptop/mobile device support principles and practices.
• 3+ years of experience in technical support roles.
• Excellent communication skills.
• Flexibility to support users in both office and factory-floor environments

Our client is a leading IT Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.