Job DescriptionCentral information technology organization, providing the network infrastructure, hardware, software and enterprise services for offices to run their business. Provides network and database administration, device management, and administers processes, services and technical support for hardware and software for both the organization's internal and external clients.Job ResponsibilitiesProvides a high level of customer service and timely technical support for end-user computer and networking issues to ensure end-user productivityResponsible for the installation, configuration and ongoing functionality of desktop computers, peripheral equipment and softwareTroubleshoots and responds to situations where standard procedures have failed in isolating or fixing equipment or software problems and performs restorative and maintenance actions either remotely or at end-user location to resolve end-user problemsTypically resolves issues referred by help desk supportFollows standard procedures and guidelinesUnderstands how assigned duties relate to others within the team and how the team integrates with related teamsImpacts own team through the quality of the support providedRecognizes and solves typical problems; selects solutions from established optionsCommunicates moderately complex information in routine situations, typically within own teamWorks under general supervision with limited ability to modify approachIndividual contributor having no supervisory responsibilities; manages own workloadPerforms all other duties as assigned by managementEducationHigh school diploma required; Bachelor's preferredExperienceTypically requires 2+ years of related work experienceEqual Employment Opportunity EmployerStewart is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you have a disability and need assistance or an accommodation in the application process, please contact us by email at offers eligible employees a competitive benefits package that includes, but is not limited to a variety of health and wellness insurance options and programs, paid time off, 401(k) with company match, employee stock purchase program, and employee discounts.