End - User Support Analyst SrClearwater: BayCare Sys Office East | Business and Administrative | Full TimeDescriptionAt BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that's built on a foundation of trust, dignity, respect, responsibility and clinical excellence.Position DetailsFacility: BayCare Health System, IS Customer Relationship Mgmt-BCHSLocation: Morton Plant Hospital (Clearwater, FL)Status: Full Time, ExemptWeekend Work: Occasional (very rarely)On Call: YesRemote Work: NeverSummaryResponsible for providing direct service and end-use support for a wide variety of computing devices and peripherals within the BayCare system.Works extensively with the incident management system and is responsible for fulfilling end user requests and resolving issues on computing devices in accordance with established SLAs and IS/Field Services procedural standards.Typical responsibilities involve moves, adds, and changes for computer devices and responding to break/fix service requests.Participates in IS related projects as directed and to assist with technology refresh, inventory management, system imaging/staging, and materials distribution.Provides phone support and support of mobile devices.Exhibits skills and experience to be the sole IS support for a small to medium facility within the system.Minimum QualificationsExperience: 7 years - Computer Related; Or - 5 years - Relevant experience with Associates.Required Education: High School Graduate or Equivalent GEDPreferred Education: Associates Degree - Related FieldPreferred Education: Bachelors Degree - Computer ScienceCredentialsRequired: MS (Microsoft) - Related Field; Or - Computer Tech Related - Related FieldRequired: CompTIA A+ OR Microsoft Certified: Endpoint Administrator Associate OR equivalentEqual Opportunity Employer Veterans/Disabled
End - User Support Analyst Sr - 182219 in clearwater beach at Unknown Company
This position is listed as full time and able to be worked remotely.