Employer Benefits Service Specialist

Point C is seeking an Employer Services Representative (ESR) to serve as the primary contact for employer groups and brokers within a mid-size third-party administrator (TPA) environment. You will support day-to-day client service operations related to benefits administration, eligibility, billing, enrollment, claims coordination, and employer account maintenance while helping to develop best practices.

The ESR is responsible for delivering accurate, timely, and professional support while