Employee Relations

Employee Relations needs 3-5 years of employee relations experienced, experience conducting investigations, strong knowledge of employment laws, and experience with ER case management systems
MUST:
• PHR or SPHR certification
• Bilingual in French and/or Spanish
• Demonstrated ability to handle extremely difficult or volatile situations/individuals effectively
• Ability to conduct investigations in a neutral manner
• Demonstrated ability to use sound judgment and maintain confidentiality
• Strong organizational skills and attention to detail
• Knowledge of Federal and State Employment Law

DUTIES:
• Utilize exceptional active listening skills to issue spot and ask appropriate follow up probing questions.
• Assume lead investigative role for concerns of mid-level/risk complexity, as well as corrective actions and terminations.
• Investigate issues by assembling all relevant facts, interviewing case critical witnesses, reviewing similar cases, and using knowledge, judgment & experience to recommend a course of action to brand leadership.
• Handle complex and emotionally charged issues with composure by addressing the situation objectively and without bias
• Consult with managers in writing and deliver feedback in a manner that motivates employees to improve, while also providing solid documentation for terminations (if needed).
• Ensure Company policies and practices are followed consistently and fairly.